FAQ

Where is your office located?
We have offices in Excelsior and Wayzata for in-person sessions. We also do virtual sessions with you anywhere in Minnesota and coach virtually worldwide.
What are your hours?

We have office hours from 8:00 am-5:00 pm CST, M/Tues./Thurs., 1-7 pm Wednesdays.

How long are your sessions?

Our typical session is about 50 minutes. In-person, out of office, exposure sessions are generally billed at 90 minutes to account for travel time, with 50 minutes being the session time.

How much do you charge?

We offer a free 15-minute consultation.

Initial Intake Evaluation: $225
individual session: 170
Exposure session or 90 minutes: $250

Payment is due at the time of service and will automatically be charged at the end of each working day.  Acceptable forms of payment include: Flexible Spending Accounts, Health Savings Account, major debit and credit cards and cash.

Do you take insurance? Why or why not?

We take limited insurance payers. We are in network with BlueCross & BlueShield plans only.

If you don’t have BCBS, please read below to see how psychological services can be covered through your insurance (e.g., United Healthcare, Aetna, Cigna, etc.)

Reimbursement

Good news! – We are an out-of-network provider which means that your insurance is accepted through  your out-of-network benefits.

  • With out-of-network benefits, you can receive substantial reimbursement for psychotherapy services depending on your insurance coverage AND after the annual deductible is met (check your insurance card for “OON deductible”).
  • Clients are responsible for the full fee of the session at the time of their appointment—this will be auto-billed each day after your session. We will provide you with all the necessary documentation for your payment to be applied to your “out-of-network” benefits.  You will then be reimbursement automatically through a check for the amount your contract allows per session (most find that approximately 55% is covered).
  • We are more than happy to offer assistance with the reimbursement process; however, please consider options A or B so I can further assist.
  • Most private health insurance plans provide some level of out-of-network reimbursement. If you see the terms “POS”, “PPO” or “out-of-network” on your insurance card then you are likely eligible. If you see “HMO”, “Medicare” or “Medicaid” then you probably do not. Check with your insurance company or HR representative to be sure.

Option One: “I want someone else to help me get reimbursed” (Recommended)

  • We are working with a company called Thrizer that helps our clients explore their out-of-network benefits with their insurance companies & submit claims on your behalf so you can get money back from your sessions. You can check with Thrizer first (they are willing to do this for free) before you commit to therapy.

Option Two: “I want to do it on my own”

  • It will be your responsibility to contact your insurance to discuss out-of-network provider benefits and mental health coverage. They do not share any information about your policy with practitioners.
  • With this method, you have to send out your therapy “superbill” receipts to your insurance company to receive reimbursement back.
  • If you’d like to do this on your own, we can provide you with a list of questions to ask your insurance company about coverage.
How do I set up an initial appointment?

We’d love to chat with you! We offer a free 15-minute consultation to see if we are a good fit. You can schedule that here, email us at hello@therapyoutfitters.com or call us at (612) 327-1211. We would love to answer all your questions.

What is your cancellation policy?

You must cancel 24 hours in advance to avoid receiving a charge for the full amount of your session. We prioritize that session time for you, and it’s often hard to fill the session last minute if you need to cancel. Of course, there are exceptions at times!

With what age ranges do you work?
We primarily work with teens through adults.
What do you do in sessions with clients?

Our approach varies depending on what you are coming to therapy/coaching for. We will check in to see how you’ve been doing between our last session and now.

We will review any work assigned between sessions and dig into what is on your mind that day and assess the progress and impediments between sessions.

The methods we use will depend on your specific concerns. We use evidence-based approaches that uniquely fit your needs. A few examples include virtual reality exposure therapy, values work, assertiveness training, psychoeducational, motivational interviewing, assessments, etc.

Do your clients receive assignments to work on between sessions?
Often, yes! Our clients seem to love having goals to work on between sessions. Assignments could include tracking and noticing exercises, self-care plans, action-oriented tasks, mindfulness exercises, journaling, exposures, etc.
What modalities do you use in your work?

We offer various approaches but generally come from a theoretical perspective of Acceptance and Commitment Therapy (ACT). This therapeutic approach is an evidenced-based behavior therapy focusing on mindfulness and valued action. Essentially, it’s an action-oriented approach that includes behavioral and cognitive behavior therapy.

Clients learn tools to stop avoiding their fears, anxieties, and emotions and accept that these are all part of the human condition. This acceptance allows us to realize that we don’t need to let these concerns keep us from being present in our lives and fully living.

Eventually, clients come to accept their struggles and start making steps toward things that are important to them. When clients become more flexible with their thinking, their world starts opening.

We incorporate other therapy modalities but focus on flexible thinking and valued action.

What is your professional training and experience?

I received my Master of Arts in Professional Clinical Counseling from St. Mary’s University of Minnesota in 2007. I completed my graduate internship at Methodist Hospital at their inpatient Eating Disorders Unit (today known as Melrose Center). I also received a Life and Corporate coaching certificate from Coach University in 2004.

I have experience creating and running an integrative mental health department of an inner-city free clinic and groups and sessions for anxious students in high schools. In addition, I have worked with people struggling with eating disorders in an inpatient unit, LGBTQIA+ clients, coaching college-aged students to function at their peak while addressing their ADHD and anxiety, working at a group practice, and seeing clients in private practice.

What else must a client know to make the most out of working with you?

Great question! The number one reason for successful therapy is your relationship with your therapist – you must feel comfortable. We always encourage you to check in about any questions or concerns that arise. Asking questions and voicing concerns is also great practice in using assertiveness skills!

Aside from connection, your therapist should have skills in evidence-based practices that help you identify patterns that keep you stuck and assist you in setting goals to work through your struggles. Flexibility during sessions and a non-judgmental approach are also imperative to successfully work together. We encourage you to talk to at least a few different therapists to find someone who is the best fit for you.

Most clients would say I’m an action-oriented therapist who always sees the client beyond their struggles. I’m compassionate and supportive and not afraid of challenging you in your thinking or behaviors when the relationship is ready. Clients would say I’m direct, genuine, and non-judgmental and push you to do more than you think you can. I will challenge you when I feel you are ready, supporting you in taking steps toward what’s important to you.

What is something unique that you offer that many therapists don’t?

One thing we offer to the clients we work with is an integrative lens. We don’t just approach your concerns through a therapeutic lens but also through a whole-body one. We will discuss your gut, habits around eating, and may have you speak with your doctor about specific blood tests to rule out any medical reason for symptoms you are having—whether it be anxiety, depression, lethargy, etc. We are passionate about seeing you as a whole person, not just isolated concerns. We will also look at natural ways of addressing your anxiety/stress before jumping to medical approaches.

What are some fun facts about you?

I am a mother of two boys, ages 17 and 13, and am a dog mom of one incredibly affectionate Vizsla!

Being outdoors is an absolute obsession! I feel so at peace when hiking, in the woods, pursuing a challenging trek, traveling, or working in my garden or yard. The outdoors is my happy place, and I aim to get outside daily, regardless of the weather!

I always love to have a big goal when training. My last significant accomplishment was summiting Grand Teton in the summer of 2019. Before that, I climbed Half Dome, completed the W Trek in Patagonia, the Kumano Kodu route in Japan, Huana Picchu in Peru, multiple full-day hikes in Norway, Slovenia, Banff, Canada, and numerous hikes throughout the United States.

I’m training to canoe/portage the entire Border Route (200+ miles over 2+ weeks) in Canada and Minnesota in the summer of 2024 with a group of six women. Having an adventure always on the calendar pushes me to train and challenge myself daily.

What is one thing you tried that you never thought you'd want to do?

Two summers ago, I participated in a cabin-building course at the Steger Center in Ely, Minnesota! I went in with ZERO experience with tools or building and didn’t know anyone. We were a group of eight women who built a dovetail log cabin from the base up, including learning how to do masonry work. It was a wonderful experience in growth, challenging me to step outside my comfort zone and do something I had zero experience in. We didn’t know then, but Patagonia would be there to document the course. You can see the story here! https://youtu.be/JdKwVWpqRdY

I always embrace trying something new to stretch outside the limits we’ve bound ourselves to. In our work together, I will encourage you to push your boundaries and seek new summits as well!